Complete Review – CasinoHeroes
Why play here?
- Fast and speedy deposits and withdrawals
- One of the best loyalty program online
- Available on both PC and mobile platforms
- A unique boss fight challenge, where you can win yourself sweet prizes
- Licensed by the Malta Gaming Authority, certified by AntillePhone Licence Verification under licensed number
Facts:
- Homepage: https://www.casinoheroes.com/en/
- Country: Malta
- Established: 2014
- License: Malta Gaming Authority
- Languages: English, Swedish, Finish, German, Norwegian
CasinoHeroes Casino FEATURES
Minimum Deposit: £10
Minimum Withdrawal: £20
Payout: Indicated separately on each game
Compatibility: iPhone, Android, Mac OS
Mobile Casino: Yes
Live dealer: Yes
Download: Yes
Self-Exclusion: Yes
About CasinoHeroes
CasinoHeroes was launched in June of 2014 and has since been on the forefront to offer a unique betting experience and thus establishing a name for itself as one of the most trusted source of online gaming entertainment for hundreds of thousands of bettors across Europe.
This number keeps growing as more and more people continue returning back to the site seeking to play the Vegas themed casino games and try out the casinos iconic Adventure.
The iconic adventure is what sets this casino apart from the rest of the 1,000+ casinos online. To put it in simple words, you’ll sign up at the casino, take up an avatar and go on an adventure on the casino’s beautiful map. In the course of the adventure, you’ll meet different bosses in the ‘Boss Games’ where you’ll be required to win to earn points, cash, and free spins!
This isn’t the end of it all, in addition to the adventure, you get to access exquisite customer services, thanks to their speedy and secure payouts, supportive customer support team, and a wide array of games to choose from!
This thorough Casino Heroes review contains the following 13 areas
- Casino Bonus
- Restricted Countries
- Security and Fairness
- License
- Games and Software
- Mobile Casino
- Live Casino
- Virtual Games
- Jackpots
- VIP Program
- Banking
- Support
- Hits and Misses
1. Casino Bonus
Climb aboard the CasinoHeroes Casino, make the all-important first deposit and the casino will instantly have access to different welcome bonuses. At CasinoHeroes, everything is done out of the ordinary and they have some different welcome bonuses to choose from. Each of the amount indicated comes with different free spins on specified games.
Bonuses and incentives don’t end with the welcome bonus offer, no! They extend into the CasinoHeroes adventure, where you stand a chance of receiving free spins and rubies as you go deep into the Hero Islands.
BONUS FACTS
FREE SPINS: Not available
BONUS AMOUNT: 100% welcome bonus up to a maximum of €100 or 300 free spins
DIFFICULTY OF GETTING BONUS: Very easy
RECURRING BONUSES: Yes
REQUIREMENT FOR BONUSES
WAGERING REQUIREMENTS: 40×
BONUS CODE: Not necessary
2. Restricted Countries
Due to legislative reasons as well as security precautions, players from Bosnia and Herzegovina, China, France, French Guiana, Guadeloupe, Guyana, Hong Kong, Italy, Malaysia, Martinique, Metropolitan France, Russia, Réunion, United Kingdom, and the United States cannot access any of the services offered by CasinoHeroes. This includes playing the free games!
3. Security and Fairness
CasinoHeroes know that security is a major concern for their players, that is why they have measures and policies aimed at ensuring you are always safe. For instance, they have a team that’s working round the clock monitoring all the transactions and accounts just to ensure everything is running smoothly.
In addition to this, the casino uses the latest security technology to make sure all the transactions and your personal information is safely kept away from third parties. The 128 bit secure socket layer technology ensures transactions and gaming sessions are well encrypted and safeguarded from start to end!
Worrying about fairness? Well, stop doing that now and start playing instead! We dug deep into the casino’s security & privacy and fairness policy and we are proud to tell you the systems and machines are constantly audited by third parties just to ensure the casino meets the stringent rules and regulations set by the different licensing bodies.
4. License
Hero Gaming Limited is the company behind CasinoHeroes. The company was founded by a group of Scandinavian game enthusiasts, with the main goal of elevating the online casino experience to a new level.
To do this, the founders decided to get a license issued by the Malta Gaming Authority. This means European players can access the site safely and securely. The company is yet to acquire a UK Gambling Commission license, which will enable players from the UK to access their services, but we hope they are in the process of doing so.
In addition to the Maltese license, CasinoHeroes is also licensed by the Curacao government, which further certifies that it’s a safe and secure website.
5. Games and Software
All of the games offered at CasinoHeroes have been carefully chosen, giving you a wide variety to choose from. Players will without doubt appreciate that CasinoHeroes has made it very easy for them to choose the games clearly without any confusion.
Even some of the most exciting casino games online can have way too many on-screen options and this is the reason why the site has chosen to offer you with games that can work on multiple platforms.
To ensure you have the largest selection of games, CasinoHeroes has gathered some of the top games in the industry from top software providers including Microgaming, NetEnt, Play ‘N Go, Betsoft, Yggdrasil, Push Gaming and Quickspin. They’ve only identified games which function quickly and without lagging even when playing on slow internet connectivity.
Games Summary
Slots: 450+ Games – the best so far!
Roulette: 19 Roulette Games, including American, French and European Roulette
Card Games: 16 Blackjack Games, and Different Poker Games
Software: Powered by the different software companies including Microgaming, NetEnt, Play ‘N Go, Betsoft, Yggdrasil, Push Gaming and Quickspin
6. Mobile Casino
Mobile is the main reason why we exist! Too many online casinos think that it’s right to offer their customers access to a handful of mobile casino games. At CasinoHeroes, however, they believe that we should be able to access all of their games on whatever mobile device you own. This has been made possible thanks to the no download and the download platforms.
The Android operating system is the first of the two mobile OS compatible with the CasinoHeroes app. Being on the most recent version of Android implies that you can play using your tablet or smartphone device easily. Also, iOS players who wish to play at CasinoHeroes will be pleased to know that it’s now possible to do so thanks to the mobile friendly app.
To carter for players who aren’t on these two platforms, the site has a no download platform which runs on the latest HTML5 technology. This means that you can access all the games offered through different browsers!
Supported Devices
Mobile Applications: Not available
In-browser format: Windows, Blackberry, Android, iOS, Symbian
7. Live Casino
With the ever increasing competition in the online casino industry, it’s vital for an online casino website to offer superior gaming experience across multiple devices and multiple games from top software developers. This is precisely why CasinoHeroes has partnered with Evolution Gaming, a visionary iGaming software developer, to bring to you realistic live casino games.
We are not just exaggerating or trying to market the live casino platform, but we are saying the truth of the matter! Once you’ve logged into your account, click on the ‘Live Casino’ button to reveal the impressive range of live casino games. Most of the online casinos offer a minimal coverage of live games, which deprives bettors off a diverse selection of games.
CasinoHeroes has gone above and beyond to ensure that you can choose from remarkable titles! What’s more impressive is how user-friendly and easy it is to play the games. All the buttons are clearly labeled, making it easy for you to navigate around the game.
Live Games Summary
Blackjack: Yes
Roulette: Yes
Baccarat: Yes
Poker: Yes
8. Virtual Games
Forget what you know about gambling and betting online, the game is quickly changing and not so many people know this! The new virtual reality technology is changing how you can play casino games. While most casinos support 2D and 3D games, this quick transformation in technology and how people are playing games is forcing most of them to incorporate VR games into their portfolios.
At CasinoHeroes, this technology is yet to reach it but with the rate at which the VR technology is spreading, we should expect to see some of NetEnt’s and Microgaming’s VR games being offered at the casino.
At the moment, you can only choose from a wide portfolio of 3D games from NetEnt, Betsoft, Microgaming and Quickspin. The 3D portfolio includes the following:
- Video slots
- Roulette
- Blackjack
9. Jackpots
Who isn’t a big fan of jackpot games? Every player is always looking for these games which give the opportunity of winning big with a single spin. At CasinoHeroes, they have a fantastic selection of jackpot slot games for you to enjoy from Mega Fortune Dreams to Mega Moolah, there is something to whet your appetite.
What makes CasinoHeroes jackpot special?
- The ability for players to win the jackpot with one single spin makes the excitement second to none. The winnings range from a few hundreds to thousands of pounds, offering you the opportunity of winning life changing wins
- With the wide array of jackpot games offered at the casino, it means you’ll never get bored. You can always decide to choose something different whenever you feel like!
- Last and most importantly, the amount of cash presented by the jackpot games is remarkable! The progressive jackpot slots such as Divine Fortune and Mega Moolah generate millions of pounds in prizes!
Do you think you have lady luck on your side today? Try your hand at CasinoHeroes jackpot video slot games now!
Jackpot Games Summary
Blackjack: Not available
Roulette: Not available
Baccarat: Not available
Video Slots: Available
10. VIP Program
Casino Heroes was launched in June of 2014, and it is yet to establish a solid player base. Currently, it hosts just a few hundred thousand players, who are also not as active as you’d expect other top brands such as the Bet365 Casino.
This not so huge player base means there are services that are yet to be introduced to the casino, including a VIP program. It’s our hope though that as the casino’s player base grows, so will some of the services increase including the VIP program.
11. Banking
Depositing and withdrawing at CasinoHeroes can be carried out through different payment options including credit/debit cards, eWallets, and pre-paid cards. The variety of internationally accepted payment methods means players can deposit and withdraw from whatever country or region they are from.
The only disadvantage or feature that we didn’t like about the banking services offered at CasinoHeroes was the not so flexible deposit and withdrawal limits. While other competing casinos offer very flexible limits, CasinoHeroes’s limits is very poor and locks out the high rollers from accessing their services. We hope as time goes by and their player base grows, so will the limits.
Deposits/Withdrawals Summary
Cards: MasterCard, VISA Card
eWallets: Neteller and Skrill
Direct Transfers: Supported
Prepaid Cards: Zimpler, ecoPayz, Trustly
Deposit Fees: N/A
Withdrawal Fees: N/A
Deposit Limits: Minimum of £20 – Maximum of £1,000
Withdrawal Limits: Minimum of £20 – Maximum of £30,000
12. Support
CasinoHeroes offers its players with multiple channels to reach the customer support team within the shortest time. Even though the support team does not work 24/7 – help only available from 10:00AM to 12:00AM – they always strive to respond to queries within the shortest time possible.
As an international casino accommodating players from different countries in Europe, CasinoHeroes has five languages to choose from. Players can select English, German, Finish, Norwegian or Swedish to access all the services offered including contacting the customer support team.
Support Summary
Email: support@casinoheroes.com
Live Chat: Supported
Addresses:
Hero Gaming,
Gråbrödersgatan 2,
211 22 Malmö,
Sweden.
Hero Gaming Ltd,
4th Floor, 53 Sir Adrian Dingli Str.,
Sliema 1902,
Malta.
13. Hits and Misses
CasinoHeroes Casino Hits:
- No deposit or withdrawal fees. Furthermore, the available options are super-fast and secure
- CasinoHeroes was awarded the coveted EGR Operator Awards for 2016
- It has a unique challenge and gameplay – the Islands, which feature different bosses. Beat a boss to be rewarded with cash prizes
- More than 400 video slot games, 30 roulette games and different variants of baccarat, blackjack, poker and live casino games
- It has a large community of 200,000+ registered and active players at any one time – making it one of the largest online casino. Fancy becoming part of the 200,000 players?
CasinoHeroes Casino Misses:
- The number of payment options are not as varied as other online casinos
Final Thoughts
Overall, CasinoHeroes offers players a wide array of games to choose from, whether you prefer playing on the move or straight from your PC. Combine this feature with a very strong desire to enable you to withdraw your winnings in the shortest time possible and exemplary customer support services, which isn’t dependent on automated bots, CasinoHeroes looks like a genuine contender for any player.
